At Private Care NZ, we believe everyone deserves to live with dignity, comfort, and independence, especially in the place they know best: home. Our trusted home care and home help services are designed to support New Zealanders in maintaining their lifestyle, wellbeing, and peace of mind, with compassionate, personalised care tailored to each individual.
Whether you’re looking for daily assistance or occasional support, our experienced caregivers are here to help, wherever you are in the country.
Why choose Private Care NZ for in-home care services?
- Supportive, respectful elderly care that promotes independence
- Personalised care plans that suit your lifestyle and needs
- Experienced, locally trusted caregivers across New Zealand
- Flexible scheduling to fit your routine and preferences
What is home help and home care and how can it help you?
- Home care is personalised support provided in your own home to help with daily tasks, personal care, and overall wellbeing.
- Home help focuses on practical assistance around the house: from cleaning and shopping to meal preparation and companionship.
Both services are designed to help people live independently, safely, and comfortably in familiar surroundings. They’re not just for medical needs – they’re about making everyday life easier and more enjoyable.
Types of in-home care services include:
- Personal care – assistance with bathing, dressing, grooming, and mobility
- Household help – support with cleaning, laundry, grocery shopping, and meal prep
- Companionship – friendly visits, conversation, and emotional support to reduce isolation
Choosing home care services means:
- Improving overall wellbeing with tailored support
- Staying in the comfort of your own home
- Maintaining independence and routine
- Reducing stress for family members and caregivers
Who can benefit from home care services?
Home care isn’t just for the elderly – it’s for anyone who needs a little extra support to live well at home. At Private Care NZ, we provide flexible, compassionate care for people of all ages and circumstances, helping them maintain independence, dignity, and comfort in their own space.
You might benefit from in-home care if…
- You’re an older adult who wants to stay in your own home but needs help with daily tasks like cooking, cleaning, or personal care
- You’re recovering from surgery or illness and need short-term support while you regain strength
- You live with a disability or chronic condition and want consistent, respectful assistance tailored to your needs
- You’re a family caregiver who needs a break or extra help to support a loved one
- You feel isolated and would benefit from regular companionship and social interaction
Whether it’s temporary help or ongoing elderly care, our private in-home care services are designed to adapt to your lifestyle.
Personal care and home help services available
At Private Care NZ, we offer a wide range of in-home care services designed to support your lifestyle, health, and wellbeing. Our services fall into two broad categories – Personal Home Care and Home Help – delivered with empathy, professionalism, and respect.
Personal home care services
Empowering you to live independently with dignity:
- Bathing, grooming, and dressing assistance
- Mobility support and fall prevention
- Medication reminders and health monitoring
- Support with toileting and hygiene routines
Home help services
Creating a safe, clean, and comfortable home environment:
- General cleaning and laundry services
- Grocery shopping
- Meal assistance
- Household organisation and errands
How our home care process works
We make getting started simple and stress-free:
- Initial consultation to understand your needs and preferences
- Personalised care plan tailored to your lifestyle
- Caregiver matching with trained, vetted professionals you can trust
- Flexible scheduling and ongoing quality assurance to ensure satisfaction
Getting started with home care and funding options
Beginning your journey with Private Care NZ is simple, supportive, and stress-free. Whether you’re exploring home care assistance for yourself or a loved one, our team is here to guide you every step of the way.
Here’s how to get started:
- Reach out – Contact us directly (no referral needed) to discuss your needs
- Free consultation – We’ll arrange a friendly, obligation-free assessment
- Personalised care plan – Tailored to your lifestyle, health, and preferences
- Caregiver matching – We pair you with a trusted, trained professional
- Service begins – Flexible scheduling and ongoing support from our team
Funding options for home care services
Private Care NZ offers privately funded in-home care which is carefully tailored to meet the unique needs of each individual. This bespoke, personalised approach means that you only pay for the services you really need. With no waiting lists and full control over your care plan, quickly finding care that suits your needs is easy.
Frequently asked questions about home care & home help services
What does ACC cover for home care in New Zealand?
ACC may cover certain home care services if your need for support is related to an injury. This can include help with personal care, household tasks, and rehabilitation. Contact us to find out if you’re eligible and how we can assist with the process.
What’s the difference between home care and home help?
Home care focuses on personal support like bathing, mobility, and medication reminders, while home help covers household tasks such as cleaning, laundry, and shopping. Both aim to support independent living at home.
How much does home care cost in New Zealand?
Costs vary depending on the level of support, duration, and whether services are privately funded or government-supported. We offer flexible options for private in-home care with no waiting lists, ensuring that you only pay for the services that make a difference for you. Reach out to our team for a personalised quote.
What’s the difference between home care and rest home care?
Costs vary depending on the level of support, duration, and whether services are privately funded or government-supported. We offer flexible options for private in-home care with no waiting lists, ensuring that you only pay for the services that make a difference for you. Reach out to our team for a personalised quote.
Personalised, flexible home care plans
At Private Care NZ, we know that no two people are the same, which is why every home care support plan we create is tailored to your unique needs, preferences, and goals. Whether you need a few hours of in-home care assistance each week or full-time support, our plans are designed to adapt as your situation changes.
We work with you to personalise everything from scheduling and daily tasks to cultural considerations and companionship focus. Your routine matters – and our caregivers are here to support it, not disrupt it.
Real-life home care benefits include:
- Waking up in your own bed, with help getting ready for the day
- Receiving help with grocery shopping and meal preparation
- Enjoying meaningful conversations with a trusted companion
- Feeling safe and supported, while reducing stress for your family
Why choose Private Care NZ?
Choosing the right home care support provider is deeply personal decision, and at Private Care NZ, we treat it that way. Our clients often tell us, “They made Mum feel like family,” or “We always felt listened to.” That’s the kind of care we’re proud to deliver.
Here’s what sets us apart:
- Skilled, carefully matched caregivers – We pair clients with professionals who suit their personality, needs, and preferences
- Local knowledge and community focus – Our caregivers understand the communities they serve, offering truly personalised elderly care
- Transparent communication and family involvement – We keep families informed and involved every step of the way
- Pay only for the support you need – Whether it’s a few hours a week or full-time care, our flexible services are tailored to your situation.
- Responsive, 7-day customer support – Help is always just a phone call away
- Flexible, personalised approach – From short-term help to 24/7 in-home care, we adapt to your changing needs
Get in touch with our team
Whether you’re ready to begin home care services or simply exploring options, we’re here to help. Our friendly team is available to answer your questions, talk through your needs, and guide you toward the right home support – all with no pressure and no referral required.
You can reach us by:
Phone: 0800 55 55 88
Email: [email protected]
Or you can get in touch using our contact form.
We’re happy to help you understand your options for in-home care services across New Zealand. Let’s talk about what care could look like for your whānau.
